Subscriptions and pricing

How do I subscribe to the service?
You can always upgrade or modify your subscription online on your Subscription settings page. (To navigate through the application, click the 'gear' button in the menu bar then select Manage Account > Subscription). Use this page to switch fro...
Wed, Jan 20, 2021 at 5:18 PM
Can I pay annually instead of monthly?
Yes. You may want to do that for budgeting reasons or just because it's easier for you to expense the cost. We offer two months free if you pay for 12 months in advance.
Wed, Jan 20, 2021 at 5:20 PM
Is there a setup fee?
No, there are no setup fees. You create your account online and it will only take you a few seconds to get up and running. Give Primalogik a try today!
Wed, Jan 20, 2021 at 5:21 PM
How do I pay for the subscription?
Monthly subscriptions can be paid with credit card (Visa, American Express or MasterCard). Annual subscription can be paid with a credit card or via wire transfer.
Mon, Nov 16, 2015 at 11:21 AM
What if I want to cancel my subscription?
You can cancel your subscription at any time, after three months of service. We'd like to keep you as a happy customer for a long time but if for whatever reason you want to cancel your subscription, email us at and we'll t...
Wed, Jan 20, 2021 at 5:22 PM
When will I be charged?
You will be charged at the beginning of each billing cycle: Annual subscriptions: You will be billed once a year, the first payment will be due immediately after upgrading to a paid plan (this is your subscription anniversary date). You will be billed ...
Wed, Jan 20, 2021 at 5:23 PM
What if I need to add more users?
You can upgrade your plan at any time in order to add more users. Remember that only active users count towards your license threshold. To upgrade your plan simply follow the Upgrade Subscription link where you can add more users to your plan. ...
Mon, Apr 11, 2016 at 4:01 PM
Can I give Primalogik a try?
Of course! You can start a free trial and run a pilot with up to 10 users. The free trial gives you full capability just as a paid account. The only restriction is the amount of users is capped at 10 for the free trial.
Wed, Jan 20, 2021 at 5:25 PM
What counts as a user? What happens with deactivated/deleted accounts?
Every active employee that participates in the 360° feedback process needs a user account. This includes people being evaluated and raters. Accounts of former employees can be deactivated or deleted. Deactivated accounts don't count towards the ...
Thu, Jan 21, 2021 at 4:09 PM
Where can I see all my invoices?
You can view all the invoices related to your in your Subscription page, under the Invoice History section. To view the details of a specific invoice or download a PDF version of the invoice, just click on the invoice number.
Mon, Jan 14, 2019 at 12:17 PM